Privacy & Cookies Policy

Last updated: October 2026

1. Who We Are

This privacy policy applies to services provided via websitesupportteam.co.uk. For transparency across our platforms, we operate in association with the following trading names and services:

  • WEBSITE SUPPORT SERVICES
  • T900 DIGITAL WEBSITE SERVICES
  • T900 DIRECTORY SERVICES
  • PROFESSIONAL WEBMASTER SERVICES

If you have any questions about this policy or your personal data, you can reach us at:

Phone: 01932 422186
Email: hello@websitesupportteam.co.uk

2. What Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you when you contact us, book support, or make a payment, including:

  • Identity & Contact Data: Name, business name, telephone number, and email address.
  • Technical Data: IP address, browser type and version, time zone setting, and operating system when visiting our sites.
  • Transaction Data: Details about payments and services purchased from us. Note that secure payments are processed via Stripe; we do not store your full debit or credit card details on our servers.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:

  • To coordinate scheduling, availability, and deliver our webmaster support services.
  • To process payments and manage billing securely.
  • To manage our relationship with you, including responding to inquiries and sending service updates.

4. Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

What are cookies? Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

Types of cookies we may use:

  • Strictly Necessary Cookies: Required for the operation of our website (e.g., session management).
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our site, helping us improve functionality.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, financial transactions are encrypted and processed securely through industry-standard payment processors like Stripe.

6. Your Legal Rights

Under data protection laws, you have rights including the right to access, correct, or request the erasure of your personal data. If you wish to exercise any of these rights, please contact us using the details provided above.